Support

Looking for help using the GameShield DRM Kit? GameShield provides our customers with a variety of support options.

There is an extensive online help manual.

If you need to know what the requirements are for developing licensing solutions using the GameShield System and what platforms you can deploy your licensed software to, please see Requirements.

Full technical support and regular updates is provided for our clients who have a valid current Maintenance Subscription. All new purchases include a 30 day Maintenance Subscription, after which an annual Maintenance Subscriptions are available for purchase. You can check the status of your maintenance subscription by logging into our Client Area.

Have a look at our Support Agreement to clarify what level of technical support and maintenance you are entitled to.

If you are ready, you may wish to Contact Technical Support directly.